Service Request Ticket - # 70145

Service Request Information

CONTACT Name Rodriguez, Veronica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2018 12:11 PM
Department Student Health & Counseling Center Phone 88313
Location Email rodriguezv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160441[Edit Inv] (opens in a new window) Bldg/Room SHCC
Service Tag CCV8CG2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. CCV8CG2 Location Veronica Rodriguez, SHCMedicat replacingW#20120564

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:30:90:55


Wireless NIC 90:CD:B6:41:1E:B7

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 05, 2018 03:31 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 05, 2018 03:31 PM 
already done
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Peter Puettmann Nov 05, 2018 03:06 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Nov 05, 2018 02:19 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Natalie Plasker Nov 05, 2018 12:11 PM 
The three medical laptops are not connected to the 
printer. They have been in the past, but when they 
where turned on today for some reason none of them 
are connected.
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