Service Request Ticket - # 70149

Service Request Information

CONTACT Name Brooks, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2018 01:50 PM
Department Computer Science Division Phone 89297
Location Email brooksc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180397[Edit Inv] (opens in a new window) Bldg/Room SSC 233
Service Tag Description Apple iMac 21.5 Intel Corei5 dual 2.3GHz MMQA2LL/A
Serial No. D25XK00CH7JY Location Chris Brooks, Computer Science NTT Instructor

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 68:FE:F7:03:F6:F0


Wireless NIC 14:20:5E:0C:9E:A8


Bluetooth NIC 14:20:5E:0C:9E:A9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 13, 2018 10:54 AM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Nov 13, 2018 10:54 AM 
delivered
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Megan Thibeault Nov 13, 2018 07:39 AM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Nov 12, 2018 09:19 AM 
Status changed from (1) Pending to (2) Scheduled
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Erika Enriquez Nov 12, 2018 09:19 AM 
Tuesday morning
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Megan Thibeault Nov 12, 2018 07:33 AM 
Task reassigned to UCS Tech.
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Erika Enriquez Nov 09, 2018 12:34 PM 
****This is an outgoing email****
Hi Chris,

I need some additional information regarding
service request #70149

Description: NEW EQUIP SETUP: Deliver Apple iMac
21.5inch desktop for Chris Brooks to ITC 305
(order#10872)

Your machine is ready to be delivered to you.
Please save any important files to your drives.
Also, please let us know when you are available
for us to deliver it to you.

Thank you,

Erika
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Public
Erika Enriquez Nov 09, 2018 09:59 AM 
imaging..
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Tricia Flaherty Nov 05, 2018 01:50 PM 
W#0180397 is on the inventory counter in ITC008 with 
NEW Equip Setup Form. 
This is a new desktop purchase of a below standard iMac 
bought by CS for Chris Brooks NTT instructor in CS, 
secondary order contact is Tracy Boyson.
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