Service Request Ticket - # 70156

Service Request Information

CONTACT Name Danskey, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2018 03:35 PM
Department Human Resources Phone
Location Email danskeyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140375[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3F1MQ22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3F1MQ22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016

Wired NIC 98:90:96:A0:38:BB

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 06, 2018 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 06, 2018 02:43 PM 
All computer moved
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Gino Salazar Nov 06, 2018 02:43 PM 
Task reassigned to Yumin Chen.
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Reggie Johnson Nov 06, 2018 01:48 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Nov 06, 2018 01:43 PM 
Task reassigned to Reggie Johnson.
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Yumin Chen Nov 06, 2018 12:31 PM 
Inventory updated
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Yumin Chen Nov 06, 2018 12:31 PM 
CPU #20150659[Edit Inv] and two monitors #20120028[Edit Inv] #20141053[Edit Inv]
move to AD305A.
CPU #20140375[Edit Inv] and monitors #20141052[Edit Inv] #20101491[Edit Inv]
move to AD306
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Megan Thibeault Nov 06, 2018 07:31 AM 
Please update inventory
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Brighton Bohnenkamp Nov 05, 2018 04:04 PM 
Today or tomorrow if its too late today. The 
computer we will also be moving is 20140375[Edit Inv].
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Brighton Bohnenkamp Nov 05, 2018 03:42 PM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Nov 05, 2018 03:42 PM 
waiting for availability and wou ID to move another 
machine
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Megan Thibeault Nov 05, 2018 03:37 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Nov 05, 2018 03:35 PM 
WOU Id number is 20150659[Edit Inv] moving from room 306 to 
305A. 
Rachel Danskey
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