Service Request Ticket - # 70164

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2018 10:38 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171009[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag 392DRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 392DRP2 Location Upward Bound

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4C:06:71

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 07, 2018 02:30 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 07, 2018 02:30 PM 
Stopped by but it appears that there is not issues
with the monitor. I asked a user to logged in and
it came up fine.
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Shina Oladiti Nov 06, 2018 02:25 PM 
Task reassigned to Shina Oladiti.
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Natalie Plasker Nov 06, 2018 10:38 AM 
They turned the computer on this morning and
logged in. After they put their username and
password in the screen went black, and nothing has
happened since. 

Located in APSC 501 Upward Bound program
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