Service Request Ticket - # 70167

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2018 12:03 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20DYPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20DYPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:7D:A2

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 06, 2018 02:15 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 06, 2018 02:14 PM 
fixed
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Emma Feldman Nov 06, 2018 01:59 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Nov 06, 2018 01:56 PM 
i fixed it super hard
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Peter Puettmann Nov 06, 2018 01:56 PM 
Task reassigned to UCS Tech.
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Emma Feldman Nov 06, 2018 01:17 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Nov 06, 2018 12:04 PM 
patti will call back with wou ID
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Brighton Bohnenkamp Nov 06, 2018 12:03 PM 
Touch screen in Todd brick room is not recognizing 
touch
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