Service Request Ticket

Service Request Information

CONTACT	Name	Kelly, Tom	Date	Nov 06, 2018 12:06 PM
	Department	Health & Exercise Science	Phone	88256
	Location		Email	kellyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160144 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	20DYPD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	20DYPD2	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511
	Wired NIC	18:66:DA:1B:7D:A2

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Nov 08, 2018 03:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Nov 08, 2018 03:50 PM	This one is finally good and will stay good lol	Add Attachment
Gino Salazar	Nov 08, 2018 09:09 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Gino Salazar	Nov 08, 2018 09:08 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Peter Puettmann	Nov 06, 2018 02:17 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Nov 06, 2018 02:17 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Peter Puettmann	Nov 06, 2018 02:17 PM	done fixefd it	Add Attachment
Peter Puettmann	Nov 06, 2018 02:14 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Nov 06, 2018 02:14 PM	I FIXED IT	Add Attachment
Peter Puettmann	Nov 06, 2018 01:58 PM	Task reassigned to Peter Puettmann.	Add Attachment
Brighton Bohnenkamp	Nov 06, 2018 12:06 PM	Getting trust relationship error on his machine	Add Attachment