Service Request Ticket - # 70181

Service Request Information

CONTACT Name Mullan, Savanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2018 09:11 AM
Department Human Resources Phone 88125
Location Email mullans@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130523[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK8FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:6E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 07, 2018 04:14 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
John Rushing Nov 07, 2018 04:14 PM 
This was for Office.  Updated to Office 2016 and 
setup Outlook for her.
 Add Attachment
Bradley Karkanen Nov 07, 2018 09:51 AM 
Task reassigned to John Rushing.
 Add Attachment
Megan Thibeault Nov 07, 2018 09:26 AM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Alix Karkanen Nov 07, 2018 09:11 AM 
Savanna just got a new computer, but it runs an 
older version of windows that she would like. She 
will be available anytime today.
 Add Attachment