Service Request Ticket - # 70182

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2018 09:51 AM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130740[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 35L4M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L4M02 Location going to pdr

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918, Adobe CS3 Design Premium Win.(P0063828), Dreamweaver MX2004(P0049184)

Wired NIC 34:17:EB:9A:B3:84

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Tricia Flaherty Nov 07, 2018 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Nov 07, 2018 11:46 AM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty Nov 07, 2018 11:46 AM 
assigned her new GFA iMAc under SR#65587
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Shina Oladiti Nov 07, 2018 11:26 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 07, 2018 11:26 AM 
For now her computer is working.
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Shina Oladiti Nov 07, 2018 11:26 AM 
Tricia is working on getting her new iMac.
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Shandelle Plasker Nov 07, 2018 10:28 AM 
Julia Harringtons number is 8-8275
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Shina Oladiti Nov 07, 2018 10:02 AM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Nov 07, 2018 09:51 AM 
Jeanies secretary has a computer that wont turn 
on. Her name is Julia and she is in smith 103.
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