Service Request Ticket - # 70192

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2018 02:02 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160988[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 15BYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BYKH2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:AA

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Nov 07, 2018 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Nov 07, 2018 02:49 PM 
Set adobe acrobat as 
default pdf viewer. 
Task completed.
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Reggie Johnson Nov 07, 2018 02:07 PM 
Task reassigned to Reggie Johnson.
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Brighton Bohnenkamp Nov 07, 2018 02:02 PM 
Can't open pdf's on her computer, getting error 
message"hmm can't reach page"
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