Service Request Ticket - # 70194

Service Request Information

CONTACT Name Habermann, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2018 02:36 PM
Department Student Engagement Phone 88659
Location Email habermam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150495[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6XNCGB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715; MeetingMatrix client.

Wired NIC 18:66:DA:10:FB:DC

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Nov 08, 2018 04:00 PM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Nov 08, 2018 04:00 PM 
Delivered and turned in the invoice.
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Robbie Downin Nov 08, 2018 03:47 PM 
Task reassigned to Robbie Downin.
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Yumin Chen Nov 08, 2018 01:02 PM 
She is available after 3pm today(11/8) and after 2pm 
tomorrow(11/9)
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Yumin Chen Nov 07, 2018 04:27 PM 
****This is an outgoing email****
Hi Megan,

I need some additional information regarding
service request #70194

Description: NEW EQUIP SETUP: Deliver Logitech
K350 wireless keyboard for use with W#20150495[Edit Inv] 
WUC210H (order#10766)

What time is good for us to come to deliver for you?

Thanks!
Yumin
UCs
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Public
Tricia Flaherty Nov 07, 2018 02:36 PM 
keyboard and invoice are on the Inventory counter shelf in 
ITC008
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Tricia Flaherty Nov 07, 2018 02:36 PM 
Deliver Logitech K350 wireless keyboard for use with 
W#20150495[Edit Inv]  WUC210H (order#10766)
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