Service Request Ticket - # 70195

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2018 03:22 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140230[Edit Inv] (opens in a new window) Bldg/Room HER 191
Service Tag H98ST12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. H98ST12 Location Heritage RA

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1

Wired NIC 34:17:EB:C2:A3:65

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 08, 2018 08:11 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 08, 2018 08:11 AM 
Resolved!
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Shina Oladiti Nov 07, 2018 04:05 PM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Nov 07, 2018 03:22 PM 
Hi Megan,

The MNB 110 instructor station computer is:  
#2014 0230

When you go to log off, it scrolls and scrolls 
and scrolls -  and gets stuck and can't log off 
because the "sound" isn't closing.  It makes you 
force a log off.
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