Service Request Ticket - # 70206

Service Request Information

CONTACT Name McClelland, Kelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2018 11:55 AM
Department Campus Public Safety Phone 88481
Location Email mcclellandk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150275[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 2KHGH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 2KHGH72 Location Loaner Shelf

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B9:AE


Wireless NIC 80:00:0B:D4:4D:A6


Bluetooth NIC 80:00:0B:D4:4D:AA

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 08, 2018 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 08, 2018 12:15 PM 
updated drivers, bios etc
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Brighton Bohnenkamp Nov 08, 2018 11:55 AM 
computer screen turned blue with error and shut 
down
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