Service Request Ticket - # 70233

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2018 01:54 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140878[Edit Inv] (opens in a new window) Bldg/Room RWEC 220
Service Tag Description Xerox 6600/DN Color Printer
Serial No. XL1375632 Location Konnie Sayers

Model 6600/DN Hostname ol-blue.wou.edu
Notes 1200dpi x 1200dpi (B&W), 36ppm (B&W), 36ppm (color), 700sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 1 Year Warranty ***This is no longer networked** Old Hostname:Ol-Blue IP ADDRESS:140.211.184.39 Ink/Toner Refill Black Std Toner Cartridge Mfr. Part#: 106R02244,Xerox Magenta Standard Toner #106R02242, Xerox Cyan Standard Toner #106R02241, Xerox Yellow Standard Toner #106R02243 & Xerox Imagin Unit Kit for Phaser 6600 #108R01121

Wired NIC 9C:93:4E:2E:0A:71

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 12, 2018 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 12, 2018 02:59 PM 
Done!
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Shina Oladiti Nov 12, 2018 02:10 PM 
Task reassigned to Shina Oladiti.
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Natalie Plasker Nov 12, 2018 01:54 PM 
****This is an email****
The printer is located in RWEC 220, (the Dean's
Suite), and the UCS# is 20140878[Edit Inv].  Printer is
networked as "Ol Blue".

It is not receiving/processing print jobs.  Had
techs out last week for same problem. 

Thanks!
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