Service Request Ticket - # 70247

Service Request Information

CONTACT Name Moreno, Camarie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2018 09:44 AM
Department VP Finance & Administration Phone 89302
Location Email morenoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120203[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 84rngv1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4E:01:9B


Wireless NIC 8C:70:5A:F9:78:CC


Bluetooth NIC 44:6D:57:CB:0E:7B

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 26, 2018 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 26, 2018 01:33 PM 
Done! Inventory is updated accordingly.
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Shina Oladiti Nov 26, 2018 01:05 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Nov 21, 2018 01:43 PM 
The monitor need a power adapter which is on my desk.
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Shina Oladiti Nov 20, 2018 09:37 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Nov 20, 2018 09:37 AM 
She is going to reach out once the desk for the
office is been setup. Also i have delivered the
monitor.
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Shina Oladiti Nov 20, 2018 09:36 AM 
Monitor charger in sitting on my desk.
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Shina Oladiti Nov 20, 2018 09:21 AM 
Assigned monitor: W#20140990[Edit Inv]
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Megan Thibeault Nov 20, 2018 07:55 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Nov 20, 2018 07:55 AM 
Please go setup keyboard and mice or just deliver it 
to Camarie.
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Erika Enriquez Nov 16, 2018 08:08 AM 
Task reassigned to Service Request Desk.
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Erika Enriquez Nov 15, 2018 01:47 PM 
picked up laptop. Will email when shes available
to have the rest set up
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Alix Karkanen Nov 15, 2018 10:37 AM 
Needs keyboard and mics
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Alix Karkanen Nov 15, 2018 10:34 AM 
Task reassigned to UCS Tech.
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Alix Karkanen Nov 15, 2018 10:34 AM 
Needs loaner monitor, See camarie for set up 
details
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Alix Karkanen Nov 15, 2018 10:29 AM 
Picked up 11/15
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Emma Feldman Nov 15, 2018 09:14 AM 
Emailed her asking when would be good time for
someone to drop it off.
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Emma Feldman Nov 13, 2018 01:50 PM 
Emailed her saying it's ready to be picked up.
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Erika Enriquez Nov 13, 2018 01:47 PM 
Task reassigned to Service Request Desk.
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Erika Enriquez Nov 13, 2018 01:47 PM 
setting it up. Gave both students admin rights.
All up to date. In out box. Contact her and let
her know it is ready.

20120203[Edit Inv]
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Shandelle Plasker Nov 13, 2018 11:40 AM 
Bill Approved this.
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Erika Enriquez Nov 13, 2018 09:51 AM 
needing it through june...
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Alix Karkanen Nov 13, 2018 09:44 AM 
Camarie has a student that will need to use banner 
for their job. The student will begin the week of 
the 26th, but next week is the ideal move in time.
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