Service Request Ticket - # 70248

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2018 10:08 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171009[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag 392DRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 392DRP2 Location Upward Bound

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4C:06:71

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 13, 2018 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 13, 2018 11:04 AM 
It worked after a reboot
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Erika Enriquez Nov 13, 2018 10:54 AM 
Task reassigned to Erika Enriquez.
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Emma Feldman Nov 13, 2018 10:08 AM 
They are able to log in to the computer and then
it shuts off immediately after. Can't seem to get
past logging in without it shutting back off.

ext. upward bound 88142
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