Service Request Ticket - # 70257

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2018 12:17 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180395[Edit Inv] (opens in a new window) Bldg/Room RWEC 210
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0TR
Serial No. D25XK0N6J1GQ Location QLoop Production Studio

CPU Intel Core i7 (4.2GHz Quad-core)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 68:FE:F7:04:23:14


Wireless NIC 14:20:5E:0D:B9:E4


Bluetooth NIC 14:20:5E:0D:B9:E5

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 13, 2018 02:43 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Nov 13, 2018 02:10 PM 
2 tasks for the same thing
 Add Attachment
Gino Salazar Nov 13, 2018 02:10 PM 
Task reassigned to Peter Puettmann.
 Add Attachment
Reggie Johnson Nov 13, 2018 01:04 PM 
Task reassigned to UCS Tech.
 Add Attachment
Emma Feldman Nov 13, 2018 12:17 PM 
He said there was a new mac in the room that did
not have Microsoft Word on it and they need it on
there for a class that is happening at 1pm. Was
also wondering if it was possible to have the
latest version of Adobe on another computer in the
room.

Ext. 89303 for RWEC 210
I can't find an Andy MacDonald in the directory
 Add Attachment