Service Request Ticket - # 70258

Service Request Information

CONTACT Name Page, Alexis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2018 01:37 PM
Department Student Health & Counseling Center Phone 88314
Location Email pagea@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130528[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WCCFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WCCFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C6:B7:CC

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 13, 2018 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 13, 2018 02:39 PM 
She is all good, just readied the printer and that fixed it!
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Gino Salazar Nov 13, 2018 02:17 PM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Nov 13, 2018 01:37 PM 
She is not sure what happened but she is suddnenly
unable to connect to the printer or use the
medical system in SHCC. She is using a loaner from
us while we work on her computer
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