Service Request Ticket - # 70261

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2018 02:24 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171224[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 8S9L4Q2 Description Dell Latitude 7290 12.6-inch ultrabook
Serial No. 8S9L4Q2 Location PDR (take/wipe hard-drive first)

CPU Intel Core i5-7300U 7th Gen (Dual Core, 2.60Gz, 3MB)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:47:B3:19


Wireless NIC 14:4F:8A:5D:F8:04


Bluetooth NIC 14:4F:8A:5D:F8:08

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 15, 2018 10:51 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Nov 15, 2018 10:51 AM 
Done!
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Shina Oladiti Nov 14, 2018 04:55 PM 
Task reassigned to Shina Oladiti.
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Erika Enriquez Nov 14, 2018 03:16 PM 
Also needs drives mapped
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Emma Feldman Nov 13, 2018 02:24 PM 
Kristen winter located on second floor of cottage.
right in front of stairs (does not know room number.
Needs outlook set up for her
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