Service Request Ticket - # 70288

Service Request Information

CONTACT Name Swart, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2018 08:02 AM
Department Advancement & Foundation Phone 88281
Location Email swarte@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130914[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43V7V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43V7V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:E0:3B

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 16, 2018 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 16, 2018 09:06 AM 
Everything seemed to be running okay, but I ran
bios updates on it.
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Megan Thibeault Nov 16, 2018 08:09 AM 
check to see if it needs a bios update
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Erika Enriquez Nov 16, 2018 08:09 AM 
Task reassigned to Erika Enriquez.
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Emma Feldman Nov 16, 2018 08:02 AM 
****This is an email****

Hello,

Computer 20130914[Edit Inv] in the Call Center of the
Cottage keeps entering power saving mode and
turning off. Can someone come look at it soon?

Thanks!
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