Service Request Ticket - # 70290

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2018 08:51 AM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120165[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2213 22in. Monitor
Serial No. CN04DTJ37444527CFCBS Location PDR
TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Nov 16, 2018 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Nov 16, 2018 09:14 AM 
For whatever reason her machine needs the 
monitor to be plugged in fresh after each time 
the computer's turned on? Told her how to get 
it to work, I don't think there's a true 
solution aside from getting a newer monitor.
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Robbie Downin Nov 16, 2018 09:04 AM 
Task reassigned to Robbie Downin.
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Emma Feldman Nov 16, 2018 08:51 AM 
She has double monitors and one of them keeps
entering power save mode and she is unable to use it
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