Service Request Ticket - # 70297

Service Request Information

CONTACT Name Staudinger, Ronnell   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2018 11:55 AM
Department Campus Dining Phone 88439
Location Email staudingerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160293[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GRH5QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GRH5QD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:10:E7:FD

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 16, 2018 01:06 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Nov 16, 2018 01:06 PM 
She is aware of who uses her stuff
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Gino Salazar Nov 16, 2018 12:07 PM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Nov 16, 2018 11:55 AM 
She thinks someone has been going into her office
and using her computer without permission and
wants to see if there is any way to track or find
this out
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