Service Request Ticket - # 70312

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2018 09:37 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160574[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HRZ4ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HRZ4ND2 Location SLGFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:FC:E1

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 20, 2018 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 20, 2018 10:01 AM 
done!
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Megan Thibeault Nov 19, 2018 09:41 AM 
Task reassigned to Megan Eichler.
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Brittany Franklin Nov 19, 2018 09:37 AM 
Sophos needs to be reinstalled on W20160574, as it's missing a 
service.

Tamper Protection Code: 514735292123
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