Service Request Ticket - # 70315

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2018 10:04 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160089[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch w/ Retina 5K display #Z0SD
Serial No. D25S40TLGQ18 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC A8:60:B6:03:7F:2C


Wireless NIC 28:F0:76:4A:7B:6C


Bluetooth NIC 28:F0:76:4A:7B:6D

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 20, 2018 12:35 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 20, 2018 12:35 PM 
All good to go
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Erika Enriquez Nov 20, 2018 09:28 AM 
Task reassigned to Erika Enriquez.
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Brittany Franklin Nov 19, 2018 10:04 AM 
Sophos services are missing, so Sophos will need to be reinstalled.

Tamper Protection Code: 273354013750
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