Service Request Ticket - # 70323

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2018 11:54 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Nov 26, 2018 02:32 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Nov 20, 2018 02:42 PM 
Sophos reinstalled
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Reggie Johnson Nov 20, 2018 12:24 PM 
Task reassigned to Reggie Johnson.
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Peter Puettmann Nov 19, 2018 12:44 PM 
****This is an outgoing email****
Hi Cathy,

I need some additional information regarding
service request #70323

Description: Sophos Reinstall on W20140636

When would be a good time for a tech to come and
fix this for you? Thank you and have a good break! 

--Peter Puettmann, UCS Tech
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Public
Brittany Franklin Nov 19, 2018 11:54 AM 
Missing services, Sophos will have to be reinstalled.

Tamper Protection Code: 725624099399
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