Service Request Ticket - # 70337

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2018 04:46 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130715[Edit Inv] (opens in a new window) Bldg/Room TODD
Service Tag 35J6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35J6M02 Location Loaner Shelf

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CD:E8

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Nov 26, 2018 02:32 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Nov 20, 2018 02:41 PM 
Sophos reinstalled
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Reggie Johnson Nov 20, 2018 12:51 PM 
Task reassigned to Reggie Johnson.
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Brittany Franklin Nov 19, 2018 04:46 PM 
Sophos install failed, needs to be reinstalled.

Tamper Protection Code: 133946639983
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