Service Request Ticket - # 70342

Service Request Information

CONTACT Name Villeneuve, XuanXuan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2018 08:54 AM
Department Business Services Phone 88231
Location Email villeneuvex@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170255[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 4CMSHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CMSHL2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:60:AB

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 20, 2018 01:29 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 20, 2018 01:29 PM 
done
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Megan Thibeault Nov 20, 2018 09:02 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Nov 20, 2018 09:02 AM 
gmail sync tool is needed
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Alix Karkanen Nov 20, 2018 08:54 AM 
XuanXuan would like to switch her computer from 
Gmail to Outlook. She would like someone to come 
by a few minutes before noon today.
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