Service Request Ticket - # 70347

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2018 03:20 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150669[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN3JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715; Transfer from W#20130735 Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop SR64834 SEPT207

Wired NIC 18:66:DA:13:F9:3B

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 20, 2018 04:00 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 20, 2018 04:00 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Nov 20, 2018 03:59 PM 
Use task manager to end that task.
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Shina Oladiti Nov 20, 2018 03:59 PM 
Done! The software freeze.
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Alix Karkanen Nov 20, 2018 03:20 PM 
Kathy says that when she uses spreadsheet it seems 
to lock up and not work, and when she exists a 
document they never seem to save.
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