Service Request Ticket - # 70379

Service Request Information

CONTACT Name Anonson, Hannah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2018 10:47 AM
Department The Research Institute Phone 88574
Location Email anonsonh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130700[Edit Inv] (opens in a new window) Bldg/Room HWC Athletics
Service Tag 7T6MYZ1 Description Dell Latitude E7440 i7-4600U(2.1GHz, 4M cache)
Serial No. 7T6MYZ1 Location Clayton Jones Sound Program Computer 2

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 fromP0093895, Adobe Acrobat Pro XI V.11 from P0093336

Wired NIC EC:F4:BB:2D:81:41


Wireless NIC 80:86:F2:24:C0:4D


Bluetooth NIC 80:86:F2:24:C0:51

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 27, 2018 12:34 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Peter Puettmann Nov 27, 2018 12:34 PM 
Task reassigned to Peter Puettmann.
 Add Attachment
Peter Puettmann Nov 27, 2018 12:34 PM 
Status changed from (5) Completed to (2) Scheduled
 Add Attachment
Erika Enriquez Nov 27, 2018 11:16 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Erika Enriquez Nov 27, 2018 11:16 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Erika Enriquez Nov 27, 2018 11:15 AM 
had her go through VDI
 Add Attachment
Brighton Bohnenkamp Nov 27, 2018 10:47 AM 
****This is an email****
Good Morning,
I am needing ArcGIS installed on my workstation. 
I have a laptop that I need to complete this 
work. Please let me know how I can proceed :D
Hannah
 Add Attachment