Service Request Ticket - # 70400

Service Request Information

CONTACT Name Thakur, Garima   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2018 01:46 PM
Department Creative Arts/Art Phone 89247
Location Email thakurg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141175[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DD6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. DD6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:6B:C8

TECHS Submitted by Shina Oladiti Contact soladiti13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 13, 2019 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 13, 2019 03:04 PM 
She returned the machine and i have updated
inventory accordingly.
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Megan Thibeault Feb 13, 2019 02:56 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Feb 07, 2019 10:06 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Feb 07, 2019 10:06 AM 
Waiting on the end user.
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Shina Oladiti Feb 04, 2019 07:49 AM 
****This is an email****
Hi shina, 
I will bring them in on Monday. Will that work?
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Shina Oladiti Jan 31, 2019 02:27 PM 
****This is an outgoing email****
Hi Garima,

I need some additional information regarding
service request #70400

Description: Request for Loaners 

We are checking to know when you would like to
return the equipment.

Regards,

Shina
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Public
Shina Oladiti Nov 29, 2018 08:06 AM 
She picked up the loaners yesterday.
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Shina Oladiti Nov 28, 2018 01:52 PM 
Will give admin rights.
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Shina Oladiti Nov 28, 2018 01:49 PM 
Assigned computers: W#20141175[Edit Inv] and W#20140219[Edit Inv]
Monitors: W#20101507[Edit Inv], W#20091697[Edit Inv] and W#20121008[Edit Inv]
with two keyboards and mouse.
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Shina Oladiti Nov 28, 2018 01:46 PM 
Garima dropped in to request for some desktop
computers.
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