Service Request Ticket

Service Request Information

CONTACT	Name	Stuntzner, Jeanie	Date	Nov 28, 2018 04:05 PM
	Department	Creative Arts	Phone	88461
	Location		Email	stuntznerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140652 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	C02PQ0JWF8J7	Location	PDR 2023 Giveaway
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MS Office 2011 Std for MAC from xxxx2014004298, VectorWorks Designer 2009/Renderworks from P0067880, Full Adobe CC from Student Tech Lab licensing(serialized)
	Wired NIC	98:5A:EB:CD:B9:C2
	Wireless NIC	AC:29:3A:93:48:4D
	Bluetooth NIC	AC:29:3A:93:48:4E

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Nov 29, 2018 04:16 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Nov 29, 2018 04:16 PM	Checked on the computer, they look good now though.	Add Attachment
Gino Salazar	Nov 29, 2018 09:17 AM	I don't know when they open but I have gone over a couple in the last hour, will try again later today	Add Attachment
Gino Salazar	Nov 28, 2018 04:31 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Emma Feldman	Nov 28, 2018 04:05 PM	**This is an email** Hello, the Macs in RA 109 are running very slowly. The WOU #s are 20140652 and 20140653 - would someone please check on them and see if there's anything we can do to make them useful again? Students are avoiding using them.	Add Attachment