Service Request Ticket - # 70422

Service Request Information

CONTACT Name Westervelt-Parker, Kara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2018 04:55 PM
Department Registrar’s Office Phone 88189
Location Email westerveltparkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180487[Edit Inv] (opens in a new window) Bldg/Room WEL 145
Service Tag 1CXLCS2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 1CXLCS2 Location Student worker #3

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:8D:20:07

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 21, 2018 12:22 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Dec 21, 2018 12:22 PM 
Informed Paul about the ports that need to be
activated.
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Shina Oladiti Dec 21, 2018 09:23 AM 
Setup completed. Some ports need to be activated
on the jack.
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Shina Oladiti Dec 18, 2018 03:26 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Dec 17, 2018 10:34 AM 
Status changed from (1) Pending to (2) Scheduled
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Brighton Bohnenkamp Dec 17, 2018 08:27 AM 
Wednesday afternoon
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Megan Thibeault Dec 17, 2018 08:06 AM 
Status changed from (2) Scheduled to (1) Pending
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Megan Thibeault Dec 17, 2018 08:06 AM 
Called and they are not ready for computers
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Megan Thibeault Dec 11, 2018 08:39 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Dec 11, 2018 08:38 AM 
Monday 12/17 @ 8am
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Reggie Johnson Dec 10, 2018 08:39 AM 
20180488[Edit Inv], 20140487[Edit Inv], 20180489[Edit Inv] set up and ready to 
deliver.
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Reggie Johnson Dec 03, 2018 04:48 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Dec 03, 2018 04:30 PM 
on small stand up desk
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Reggie Johnson Dec 03, 2018 04:28 PM 
Started imaging 20180487[Edit Inv], 20180488[Edit Inv], 20180489[Edit Inv]
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Megan Thibeault Dec 03, 2018 03:28 PM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Dec 03, 2018 03:28 PM 
Please get the images started on these
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Tricia Flaherty Nov 29, 2018 05:00 PM 
Contact changed from   to Kara Westervelt-Parker.
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Tricia Flaherty Nov 29, 2018 05:00 PM 
there are 3 PC computers W#20180487[Edit Inv] , W#20180488[Edit Inv] , 
& 20180489[Edit Inv] and 3 monitors W#20180490[Edit Inv] , 
W#20180491[Edit Inv] , & W#20180492[Edit Inv]  that are going to be new 
workstations in REG Office Service Windows.  They are 
all on top of the Inventory Counter in ITC008.  The area 
is currently being remodeled and will be done approx 
Dec13-14.  The proposed day for delivery of the stations 
is the morning of December 17.
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