Service Request Ticket - # 70423

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2018 08:16 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Thin Client Edit WOU # 20100943[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK105258 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:B1:34


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Nov 30, 2018 11:14 AM
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 30, 2018 11:14 AM
i re-seated the power supply cabling to reroute
the wattage to the main chip board in the display
housing therefore optimizing electronic velocity
capacity.
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Peter Puettmann Nov 30, 2018 10:30 AM
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Nov 30, 2018 08:16 AM
****This is an email****
Hi, we have a VDi unit here on the first floor, 
west side, which is going through some type of 
monitor cycling. I thought the cable may be bad, 
but the monitor menu buttons are unresponsive and 
the screen cycles through shades of gray. WOU ID# 
is 20100943[Edit Inv] and I have placed a large, pink 'out 
of order' sign on top of it. 

Thanks! 
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