Service Request Ticket - # 70440

Service Request Information

CONTACT Name Weight, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2018 02:22 PM
Department Phone
Location Email weightn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140707[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HXMYQ32 Description Dell Latitude E6440, i7-4610M Processor
Serial No. hxmyq32 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFFER from old laptop W#20111081 SR59636 MAR2016[TRANSFER from W#20090555- Camtasia Studio 7.1/Snagit 11.0 Bundle Academic Electronic Version from VISA2011002956 MARCH2014]

Wired NIC 34:E6:D7:69:B6:1D


Wireless NIC 80:00:0B:A1:06:26


Bluetooth NIC 80:00:0B:A1:06:2A

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
John Rushing Jun 18, 2020 03:06 PM 
Task reassigned to Self Resolved.
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John Rushing Jun 18, 2020 03:06 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 03, 2018 02:22 PM 
Niki would like a replacement GFA for W20140707 
since she switched out her assigned desktop 
(W20171047) with this laptop.
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