Service Request Ticket - # 70451

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2018 04:04 PM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130127[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 9N8G8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091491

Wired NIC B8:CA:3A:8A:F6:60

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 04, 2018 02:51 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Dec 04, 2018 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 04, 2018 02:51 PM 
Good!
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Reggie Johnson Dec 04, 2018 01:33 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Dec 04, 2018 12:20 PM 
Computer is up to date. Sophos is running
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Reggie Johnson Dec 04, 2018 10:52 AM 
Task reassigned to Reggie Johnson.
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Brittany Franklin Dec 03, 2018 04:04 PM 
Sophos says "The security health cannot be reported at the moment"
Please investigate :)
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