Service Request Ticket - # 70464

Service Request Ticket - # 70464

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	DeVoe, Cinda	Date	Dec 03, 2018 05:14 PM
	Department	College of Liberal Arts and Sciences	Phone	88206
	Location		Email	devoec@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20180465 (opens in a new window)	Bldg/Room	DFSC 113
	Service Tag		Description	Xerox VersaLink C600/DT Color Laser Printer
	Serial No.	9RA666364	Location	DeVolder Copy Room, NS Fac/Staff printer
	Model	C600/DT	Hostname	elements.wou.edu
	Notes	light to moderate color only -large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays & Extra 550-Sheet Tray -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; IP ADDRESS:140.211.184.6	Ink/Toner Refill	Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416
	Wired NIC	9C:93:4E:8A:50:26

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Tracking

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Dec 12, 2018 11:52 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Dec 12, 2018 11:52 AM	This is all done.	Add Attachment
Megan Thibeault	Dec 05, 2018 07:46 AM	old printer W20121145	Add Attachment
Megan Thibeault	Dec 05, 2018 07:31 AM	Delivered and setup the new printer, updated inventory with rm#. Changed driver on Krusty. Old printer is in cart, not sure if you want any parts out of it or if its ready for PDR. Paperwork on your desk cause no one was around yesterday when going to setup. Also, can you show me how you lock this down on the panel?	Add Attachment
Tricia Flaherty	Dec 03, 2018 05:15 PM	please put room # in Inventory	Add Attachment
Tricia Flaherty	Dec 03, 2018 05:14 PM	on counter in ITC008 with cofig page and Invoice	Add Attachment