Service Request Ticket - # 70470

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2018 10:32 AM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 284M8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 284M8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:8A:D7:85

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Dec 06, 2018 10:18 AM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Dec 06, 2018 10:18 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Dec 06, 2018 10:18 AM 
Bradley pushed the serializer
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Brighton Bohnenkamp Dec 05, 2018 03:57 PM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Dec 05, 2018 03:57 PM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Dec 05, 2018 03:57 PM 
****This is an email****
Hi! The other day, I had ticket 70470 opened and 
closed about our PC 20130217[Edit Inv] needing people to  
sign in for their trial usage of Adobe products. 
It is happening again with that PC as well as 
these three: 20130212[Edit Inv], 20130220[Edit Inv], & 20130221[Edit Inv]. All 
of these are in the NE corner of the Hamersly's 
2nd floor. Thanks! - Sean
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Peter Puettmann Dec 04, 2018 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 04, 2018 11:46 AM 
done
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Peter Puettmann Dec 04, 2018 10:36 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Dec 04, 2018 10:32 AM 
****This is an email****
Hello! The above PC is requiring people to sign 
in before using Adobe trial software. It should 
have Creative Commons installed. It's in the 2nd 
floor DMC, as far North as you can go while still 
being on the East wall. Thanks! -Sean
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