Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Dec 04, 2018 12:18 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171050 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	CSFFRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSFFRP2	Location	Emergency Lab Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:DB:7D

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	eenriquez13@wou.edu	88925

Entered by	Date	Memo
Erika Enriquez			Email Public
Entered by	Date	Memo
Erika Enriquez	Dec 05, 2018 03:22 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Erika Enriquez	Dec 05, 2018 03:22 PM	2014003 is the new monitor	Add Attachment
Erika Enriquez	Dec 05, 2018 02:48 PM	Task reassigned to Erika Enriquez.	Add Attachment
Shina Oladiti	Dec 05, 2018 01:53 PM	It is prepped and ready for delivery. It is in the OUTBOX.	Add Attachment
Brighton Bohnenkamp	Dec 05, 2018 12:45 PM	Task reassigned to UCS Tech.	Add Attachment
Peter Puettmann	Dec 04, 2018 02:30 PM	also her PC 20171050 is imaging on standup desk.	Add Attachment
Peter Puettmann	Dec 04, 2018 02:29 PM	Task reassigned to Shina Oladiti.	Add Attachment
Peter Puettmann	Dec 04, 2018 02:29 PM	please go at 3:30pm to check if ADOBE ACROBAT INSTALLED and replace the LEFT (LARGER) MONITOR	Add Attachment
Megan Thibeault	Dec 04, 2018 02:27 PM	Task reassigned to Peter Puettmann.	Add Attachment
Erika Enriquez	Dec 04, 2018 01:05 PM	Task reassigned to Erika Enriquez.	Add Attachment
Brighton Bohnenkamp	Dec 04, 2018 12:19 PM	Contact Info: Annika Barnett, 89407, abarnett11@wou.edu	Add Attachment Public
Brighton Bohnenkamp	Dec 04, 2018 12:18 PM	Computer is running slow and can't use acrobat, Microsoft, or open files with out it crashing or freezing	Add Attachment