Service Request Ticket - # 70485

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2018 08:34 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080686[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22in UltraSharp 2208FPW Monitor
Serial No. CN0H069H728728CO07JI Location PDR
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Dec 05, 2018 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Dec 05, 2018 10:48 AM 
Monitor was disconnected from power. Loaner will be going 
back on shelf
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Erika Enriquez Dec 05, 2018 10:09 AM 
20160149[Edit Inv] will be the loaner monitor while i bring
hers back
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Megan Thibeault Dec 05, 2018 08:55 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Dec 05, 2018 08:34 AM 
Kim's monitor isn't working. Please bring her a 
spare if we have them. She will be taking her 
laptop with her to a meeting so bring one to 
test to make sure W20080686 is dead

She is around till now from 9am but she will 
leave her office unlocked.
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