Service Request Ticket - # 70491

Service Request Information

CONTACT Name Manso, Tony   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2018 01:37 PM
Department University Computing Solutions Phone 89375
Location Email mansot@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160980[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 157XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 157XKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:19:DD

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 11, 2018 02:18 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Dec 07, 2018 05:05 PM 
Task reassigned to Shandelle Pepper.
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Gino Salazar Dec 07, 2018 05:05 PM 
All set up!
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Shandelle Plasker Dec 07, 2018 04:56 PM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Dec 07, 2018 02:49 PM 
Its being upgraded! Will do my best to have it back to him by end of 
the day
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Gino Salazar Dec 06, 2018 03:25 PM 
Sending email to have him save desktop documents beforehand
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Megan Thibeault Dec 05, 2018 04:29 PM 
 Make sure all local files are moved and bookmarks.
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Brighton Bohnenkamp Dec 05, 2018 01:37 PM 
Needs upgraded to windows 10
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