Service Request Ticket - # 70497

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2018 09:35 AM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140641[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ0JAF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:63:FB


Wireless NIC AC:29:3A:93:15:25


Bluetooth NIC AC:29:3A:93:15:26

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 06, 2018 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 06, 2018 03:29 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Dec 06, 2018 03:29 PM 
Battery issues but resolved. They changed the
battery.
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Erika Enriquez Dec 06, 2018 10:05 AM 
left vm for new availability
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Emma Feldman Dec 06, 2018 09:35 AM 
Their department head is trying to work and her
mouse keeps disconnecting. They put new batteries
in it and it is still having issues. They were
also hoping someone could look at computer in Todd
330 that will not connect to the main printer.
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