Service Request Ticket - # 70500

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2018 02:31 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180541[Edit Inv] (opens in a new window) Bldg/Room MNB 112
Service Tag Description Xerox VersaLink C400/DNM Color Laser Printer XPPS
Serial No. 7HB775990 Location MNB112 Lab Printer (replaces W#20040306 )

Model C400/DNM Hostname mathlab.wou.edu
Notes XPPS PROGRAM for supplies and repair Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(XPPS); NETWORKED IP ADDRESS:140.211.78.49 Ink/Toner Refill

Wired NIC 9C:93:4E:65:BD:37

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 02, 2019 10:15 AM 
Status changed from (4) On Hold to (5) Completed
 Add Attachment
Shandelle Plasker Jan 02, 2019 10:15 AM 
NS 217 has been delivered and setup.
 Add Attachment
Shandelle Plasker Dec 11, 2018 10:14 AM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Shandelle Plasker Dec 11, 2018 10:14 AM 
I have MNB 112 and ITC 103 delivered and setup. I 
have to wait until NS is done to deploy the 
machine.
 Add Attachment
Shandelle Plasker Dec 07, 2018 11:58 AM 
I have locked down and configured each of these 
machines.

Working with Paul Later today to get the two 
machines that are not in NS deployed.
 Add Attachment
Shandelle Plasker Dec 07, 2018 11:57 AM 
W#20180541[Edit Inv] MNB112 Lab replaces W#20040306[Edit Inv]

W#20180542[Edit Inv] ITC103 Lab replaces W#20110551[Edit Inv]

W#20180543[Edit Inv] NS217 Lab replaces W#20130055[Edit Inv]
 Add Attachment
Tricia Flaherty Dec 06, 2018 02:31 PM 
XPPS Lab Printers:
W#20180541[Edit Inv] MNB112 Lab replaces W#?
W#20180542[Edit Inv] ITC103 Lab replaces W#?
W#20180543[Edit Inv] NS217 Lab replaces W#?
All three are on Inventory counter with config page on 
top but only one is attached to network at the moment
 Add Attachment