Service Request Ticket - # 70519

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2018 10:31 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110391[Edit Inv] (opens in a new window) Bldg/Room ITC 104A
Service Tag Description Apple Mac Pro Two Quad-Core Intel Xeon #Z0LG
Serial No. H01470P3EUH Location Interactive/Motion Classroom- Rendering Station #2

CPU Two 2.4GHz Quad-Core Intel Xeon ¿Westmere¿


OS MAC OS X 10.13 (High Sierra) Software bundled with iLife'11, OpenOffice, (Large set of Freeware from Tankersly), Adobe CS5.5 Master Coll. for MAC from P0083034, AutoDesk Ent. Creation Suite(Maya) from P0083231, Multitool installed(plug-in for Maya), Adobe Master Coll. CS6 from P0091311 JULY2013; UPDATE ADOBE TO ADOBECC201* package from Student Lab licensing JAN2017 SR62408 to match ITC labs

Wired NIC 3C:07:54:7D:15:E7


Wireless NIC 28:37:37:0A:2D:B5


Bluetooth NIC B8:8D:12:47:74:50

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 11, 2018 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 11, 2018 09:09 AM 
Done!
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Shina Oladiti Dec 11, 2018 08:31 AM 
Task reassigned to Shina Oladiti.
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Brittany Franklin Dec 10, 2018 10:31 AM 
Not all Sophos services are running :(
Will need to be reinstalled.

Tamper Protection Code: 825352907018
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