Service Request Ticket - # 70579

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2018 10:03 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161099[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HG9R2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. HG9R2H2 Location PDR pile - drive out

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER from W#20121263 JUNE2018-- MATLAB individual license P0054558, Mathematica Professional v5.2 P0054563, PCTeX v5 Professional with MathTimePro fonts P0054530, and Macromedia DreamWeaver MX 2004 P0052818, MiKTex is open source, , Adobe Acrobat Pro 10 WIN P0082625, WinEdt v8VISA2013003812, Camtasia Studio v8.5.2 WIN VISA2014004600 MAY2015

Wired NIC D4:81:D7:D8:3B:FF


Wireless NIC 00:28:F8:BF:55:13

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 17, 2018 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 17, 2018 10:29 AM 
Priority changed from (3) Priority to (2) High Priority.
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Shina Oladiti Dec 17, 2018 10:29 AM 
Done!
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Megan Thibeault Dec 17, 2018 10:16 AM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Dec 17, 2018 10:03 AM 
monitors are not connecting to the doc station, he 
checked all the cables and it looks like everything 
is plugged in
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