Service Request Ticket - # 70591

Service Request Information

CONTACT Name Lindsey, Samantha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2018 08:12 AM
Department Financial Aid Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141180[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4H6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4H6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; CANCELLED RENEWAL MAY 2017--Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop FEB2016 --REMOVE

Wired NIC 98:90:96:DA:6A:2D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Dec 18, 2018 09:03 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Dec 18, 2018 09:03 AM 
Cleared up the problems around the office, they'd 
confused each other with their hotkeys
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Megan Thibeault Dec 18, 2018 08:13 AM 
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Dec 18, 2018 08:12 AM 
Print key button stopped working and she needs it 
for a lot of things
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