Service Request Ticket

Service Request Information

CONTACT	Name	Nabity, Matthew	Date	Dec 18, 2018 02:29 PM
	Department	Natural Science Division	Phone	88916
	Location		Email	nabitym@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20180557 (opens in a new window)	Bldg/Room	MNB 124
	Service Tag		Description	HP Chromebook x2 - 12-f015nr
	Serial No.	5CD839122D	Location	Matthew Nabity, for WOU DATA lab
	CPU	intel Core m3-Y30(1.0 GHz) 7th Gen
	OS	Chrome OS	Software	no CHROME OS MANAGED by WOU as it is for research
	Wireless NIC	04:D3:B0:76:A5:CA

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jan 02, 2019 02:03 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 02, 2019 02:03 PM	done	Add Attachment
Megan Thibeault	Jan 02, 2019 12:00 PM	Task reassigned to Peter Puettmann.	Add Attachment
Brighton Bohnenkamp	Jan 02, 2019 10:53 AM	Will be around today for delivery	Add Attachment
Gino Salazar	Jan 02, 2019 10:23 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Gino Salazar	Jan 02, 2019 10:23 AM	He would like this delivered today before 3 if possible!	Add Attachment
Gino Salazar	Dec 20, 2018 11:37 AM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	Dec 20, 2018 11:37 AM	Sending email!	Add Attachment
Robbie Downin	Dec 18, 2018 02:29 PM	Deliver HP Chromebook x2 & Dell UltraSharp 27inch 4K to MNB 124 for orders #10970 and #10695 Chromebook is W#20180557 and monitor is W#20180576 Did not indicate that the monitor is for the Chromebook, so don't worry about getting them connected. Will be on setup counter.	Add Attachment