Service Request Ticket - # 70615

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2018 01:02 PM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120154[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLH38V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:8D:71

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Dec 20, 2018 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Dec 20, 2018 10:32 AM 
Everything looks great in Sophos Central! :)
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Robbie Downin Dec 20, 2018 09:57 AM 
Task reassigned to Brittany Newman.
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Robbie Downin Dec 20, 2018 09:57 AM 
Reinstalled
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Robbie Downin Dec 20, 2018 08:56 AM 
Task reassigned to Robbie Downin.
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Brittany Franklin Dec 19, 2018 01:02 PM 
Sophos is missing services, will need to be reinstalled.

Tamper Protection Code: 549486783810
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