Service Request Ticket - # 70624

Service Request Information

CONTACT Name Robertson, Brianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2018 02:50 PM
Department Library & Media Services Phone 88883
Location Email robertsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180581[Edit Inv] (opens in a new window) Bldg/Room HL 208
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. 7HB459858 Location for Technical Services replacing printer W20121144

Model C400/DN Hostname hl-tsunit.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; NETWORKED IP ADDRESS:140.211.112.41 Ink/Toner Refill

Wired NIC 9C:93:4E:65:AC:13

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 07, 2019 08:12 AM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Shandelle Plasker Jan 04, 2019 01:15 PM 
This has been delivered and setup.
 Add Attachment
Shandelle Plasker Jan 03, 2019 07:43 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Shandelle Plasker Jan 03, 2019 07:43 AM 
Emailed her to see what machine this new printer 
is replacing so I can put it on the network.
 Add Attachment
Tricia Flaherty Jan 02, 2019 04:06 PM 
Contact changed from Nora Solvedt to Brianna Robertson.
 Add Attachment
Tricia Flaherty Dec 20, 2018 03:12 PM 
I just found my email that gives me a different contact name 
besides Nora - Brianna Robertson
 Add Attachment
Robbie Downin Dec 19, 2018 02:50 PM 
Deliver Xerox VersaLink C400 Color Laser Printer #C400/DN (?replacing W#20121144[Edit Inv]?) to Hamersly Library 208 for order#10545
They didn't tell us which printer it is so W#20121144[Edit Inv] is an educated guess
 Add Attachment