Service Request Ticket - # 70628

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2018 09:45 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110389[Edit Inv] (opens in a new window) Bldg/Room TODD 204
Service Tag Description Xerox Phaser 4510/DT Mono Laser Printer
Serial No. ART391895 Location TRI

Model 4510/DT Hostname tri204.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH Printer MAINT: Xerox Phaser 4510 Maint kit from VISA2012003518 JUNE2013 SR#50735; Xerox maint kit for Phaser 4510 V2015005134 MARCH2016 SR59457 IP:140.211.116.120 Ink/Toner Refill

Wired NIC 00:00:AA:F4:67:23

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 21, 2018 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 20, 2018 02:03 PM 
Added the printers!
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Megan Thibeault Dec 20, 2018 10:18 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Dec 20, 2018 09:45 AM 
She said someone used the workstation in her
office and it is now no longer connected to any
printers. She needs assistance getting them back.
Machine is #20110713[Edit Inv] and printer is #20110389[Edit Inv]
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