Service Request Ticket - # 70636

Service Request Information

CONTACT Name Moreno, Camarie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2018 03:48 PM
Department VP Finance & Administration Phone 89302
Location Email morenoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180022[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DF65RQZ Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. DF65RQZ Location PDR

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:22:CA


Wireless NIC 3C:6A:A7:7B:E9:F4


Bluetooth NIC 3C:6A:A7:7B:E9:F8

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Dec 21, 2018 04:31 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Dec 21, 2018 04:31 PM 
Reinstalled adobe acrobat pro dc
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Reggie Johnson Dec 21, 2018 02:11 PM 
Task reassigned to Reggie Johnson.
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Emma Feldman Dec 21, 2018 09:02 AM 
****This is an email****

Hi Emma,

I am here all day and available. My computer is
20180022[Edit Inv].

Thanks,

Camarie
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Emma Feldman Dec 20, 2018 03:48 PM 
Hello,

I'm getting an error that my Adobe PDF license has
expired when I try to print to PDF. 

Thanks,

Camarie
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