Service Request Ticket - # 70649

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2018 12:31 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3CMXRD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3CMXRD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1C:1A:A4

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Dec 31, 2018 02:31 PM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Dec 31, 2018 02:30 PM 
Moved without issue
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Robbie Downin Dec 31, 2018 02:17 PM 
Task reassigned to Robbie Downin.
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Megan Thibeault Dec 31, 2018 01:14 PM 
Update location with the new users
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Emma Feldman Dec 31, 2018 12:31 PM 
Hi,

The CPUs and Keyboards in offices #201 & #205 need
to be swapped. Monitors and other peripherals can
remain where they are. (Staff are trading offices)

Computer #20160415[Edit Inv] should move from office #201 to
#205 &
Computer #20130878[Edit Inv] should move from office #205 to
#201

Thank you!
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